privacy policy

Scope Coco Co., Ltd. has a social responsibility as a company to properly handle information that can identify a specific individual (hereinafter referred to as "personal information") such as name, address and other privacy provided by customers. We recognize that there is, and we will protect and respect personal information based on each item below.


Purpose of use of personal information

Scope Coco Co., Ltd.The personal information provided by customers when ordering products or applying for services will not be used for any purpose other than the following items.
In addition, as described in [Provision of personal information to third parties], we may provide your personal information to third parties.

  • Delivery of ordered products, payment, etc.
  • Provision or introduction of products and services handled by the Group

Collection of personal information

When we receive personal information from customers, we will clarify the purpose of use in advance and then acquire the necessary range of personal information.
We ask for your name, e-mail address, birthday, etc. through the registration of personal information by yourself, or when providing services such as inquiries and requests for sending pamphlets. These personal information will be used for identity verification and past history inquiry of the user when using the service.


Provision of personal information to third parties

Personal information provided by customers will not be provided to third parties unless there is a legitimate reason such as based on laws and regulations or the cases specified below.
Of the customer's personal information, the Group will use the transaction ID, name, telephone number, email address, date of birth, transaction amount, credit card number, and credit card expiration date for the purpose of payment. To the extent necessary for confirmation and provision or introduction of products and services handled by the Group, we may provide it by sending electronic data online to financial institutions and partners of the Group. ..
In addition, if the customer himself / herself makes a request to the inquiry window described in [Inquiry window regarding the handling of personal information], the Group will suspend the provision to the third party. Please.


About management of personal information

We will appoint a manager for each department that handles customer's personal information and strive to prevent the occurrence of risks such as leakage, loss and loss of personal information. This site encrypts the input information with SSL (Secure Socket Layer) to protect your personal information from risks such as loss, destruction, and falsification.


About inquiry, correction, deletion of personal information

If you wish to inquire, correct, add or delete your registered personal information, or if you have a complaint against us, please contact us as described in [Inquiries regarding the handling of personal information]. If you contact the counter, we will promptly take necessary measures within a reasonable range. We will identify the person who contacted us and use the personal information of the person who contacted us when we received such contact only for the purpose of taking necessary measures.